A world class course
"Outstanding.
Invaluable. Revealing"
Our clients choice of words - not
ours.
Scotwork delivers its world-class
training and consulting services from 31 country offices located
around the world. We can provide training at almost any suitable
location in over 17 different languages.
Since 1994 Scotwork Australia has
trained over 10,000 negotiators, creating more than 1 billion
dollars of value for our clients.
People can be taught about a process by reading about it or by
being told about it; "ability" can only be improved through
practise. The approach used by Scotwork on our Negotiating Skills
Training course's is to allow participants to demonstrate their
existing levels of ability and then to coach them by reinforcing
the good behaviours and eliminating the bad.
We give participants a framework within which the sometimes
apparently chaotic nature of negotiations always fit, a map of the
negotiating landscape, and then furnish them with relevant key
skills tips, techniques and behaviours that allow them to navigate
that map, with greater fluency and ability.
To do this we typically engage in classroom learning type
techniques for only in the region of 15-20% of the time we are in
session. The remaining 80-85% of the time is in practice or mock
negotiations. We have developed a library of cases which will
highlight the most common forms of negotiation conflict and engage
participants by asking them to negotiate in real time whilst they
are filmed, allowing the tutorial team to give insight into
different options they could have pursued, and alternative
strategies to employ. The experienced tutors are then able to apply
this learning to the real life issues that the delegates face.
One of the measures of success must be people's ability to apply
the techniques successfully back in the workplace, and for any
improvement to be long lasting. Our research shows that not only do
the participants apply the techniques, but because they produce
results, they keep on using them. In a survey of the participants'
line managers conducted 6 months after the course, 50% of
respondents said that the benefits gained from attending the
workshop were still increasing. Click the download button below to
read our brochure.
We also recognise that for learning to be effective it has to be
memorable, immediately applicable and entertaining. Our use of an
easily remembered map of the process, strong visual imagery and
anecdotes, extensive use of video recording and replay, combine to
have an impact.
• "Excellent course - life changing was the
expectation I had and that was met. I'm up to three successful
negotiations today and what an amazing feeling it
is."
Angela Serhan, Partner Relationshjp
Manager, BT Financial.
Click
here for more testimonials
Contact us:
Call 02 9211 3999
Email info.au@scotwork.com