Often, I’d prefer not to negotiate... this may seem a strange choice for a blog title written by a negotiation consultant who works for a negotiation training and advisory company. So why then would I suggest that negotiation isn’t always the answer? Not everything is a negotiation!
As a professional negotiator, I do of course practice what we preach at Scotwork – good negotiation preparation, asking questions, listening to the other party and understanding what is of value to them, looking for areas of flexibility, etc... All very important skills. However another important skill for any negotiator is the ability to recognise when to negotiate and when there may be a more suitable alternative to conflict.