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When Negotiation Becomes Lost in Translation.jpg

Published: Sep 08 , 2020
Author: Jacob Hall

Negotiating a great outcome can be challenging… even on the best of days. However, negotiating a mutually beneficial outcome is usually more successful when there is a clear line of communication between the involved parties. So, what is the impact when communication is not clear, and our messages and intent become “Lost in translation?”

Tips and Considerations for Virtual Negotiation.jpg

Published: Jul 21 , 2020
Author: Elizabeth Lewis

I asked a friend recently how he was coping with social isolation. “I have never been more efficient,” he proclaimed enthusiastically. “All those meetings I used to attend are now on Zoom: no commuting, no looking for parking, so much more efficient. I’m getting twice as much done.” Commentators are seeing work from home (WFH) as becoming a permanent feature of the economy when all restrictions are lifted. Currently 15% of the workforce is able to work from home and this is predicted to rise to 30% post pandemic.

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Be Specific With What You Want

You are out for a drink and the bartender asks you – “What would you like?” to which you reply “Guess!”. “Alright then” he says, “How about a red wine?”. You shake your head to this and say “No, that’s not what I want. Guess again.” After much back and forth, the bartender is justifiably irritated and through gritted teeth he tells you “I have other customers I need to serve, you look like someone who would enjoy a refreshing Sauvignon Blanc so I’ll pour you one of those. Enjoy your night.” This is a silly analogy to what I observe every week in most negotiations. Often there is a lack of specific disclosure as to what it is that the party wants or they take a long time to bring this information forward...

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