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Preventing Misunderstandings.jpg

Published: Mar 01 , 2018
Author: John Hopkins

One of the biggest frustrations we can face is that of being misunderstood. Or thinking that we have understood the other person only to discover that we had it all wrong-or did we? Maybe they just moved the goal posts! In negotiating, it’s crucial to ascertain that what you have ‘heard’ from the other party is what they have communicated, and at Scotwork we teach that there are some key ways of doing so...

Negotiating on the phone.jpeg

Published: Feb 08 , 2018
Author: John Hopkins

I appreciate that in an increasingly globalized world, the opportunity to be in the same room as the party with whom you are negotiating, or simply the commercial pressure to do so, is becoming increasingly rare. Sure, video conferencing has come a long way, but in my opinion there is no substitute for negotiating with a party in real time and in person. As this question keeps coming up, I have started to reflect more, both on my behaviour on the phone, and the importance of being ready to negotiate on the phone when the opportunity arises.

Emotion obstucts negotiation.jpg

Published: Feb 01 , 2018
Author: John Hopkins

When your emotions have free reign, you lose focus. You lose perspective of what it is you set out to achieve. Your “argue step” goes out the window – how can you ask effective questions and actively listen to the other party when you’re yelling, screaming or-God forbid – throwing cake on the floor? And in amongst all the noise and the chaos you’re much more likely to miss important signals and make mistakes.

Latest Blog:

Are You a Deal Pilot?

We love to hear back from attendees of our training programs about how they have put their new skills into play and the impact that this has both personally and professionally. We are thrilled to share with you a guest blog from one of our clients who shares with us his observations of applying the skills to a real world negotiation and the impact of doing so...

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