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Published: Mar 15 , 2016
Author: Stephen White

Residents on the Scottish Island of Lewis share a familial heritage with Donald Trump. When asked about the front runner for the Republican presidential nomination they were less than enthusiastic about his bragging and his style. It is the kind of behaviour that we regularly see at the negotiating table...

Published: Aug 29 , 2014
Author: Stephen White

Just as they say that everyone remembers what they were doing when they heard that JFK had been assassinated, the same applies to 9/11. In my case I was in a Dixons electrical shop; I watched the second plane fly into the building on a wall of about 50 TVs which were on display for sale, all showing the identical picture. I commented on the devastating nature of the spectacle to the sales assistant who was completing my purchase. ‘It’s just TV’ he said, not recognising that the event was real...

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Be Specific With What You Want

You are out for a drink and the bartender asks you – “What would you like?” to which you reply “Guess!”. “Alright then” he says, “How about a red wine?”. You shake your head to this and say “No, that’s not what I want. Guess again.” After much back and forth, the bartender is justifiably irritated and through gritted teeth he tells you “I have other customers I need to serve, you look like someone who would enjoy a refreshing Sauvignon Blanc so I’ll pour you one of those. Enjoy your night.” This is a silly analogy to what I observe every week in most negotiations. Often there is a lack of specific disclosure as to what it is that the party wants or they take a long time to bring this information forward...

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