REAL-WORLD INSIGHTS

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Published: May 12 , 2016
Author: Ben Byth

I fear my dog Charlie has taken advantage of the situation at home: he has started slinking into the bedroom late at night once we are too tired to care and can’t be bothered to kick him out. ‘Just this time’ we say because neither of us has the energy to enforce the boundary.

Published: May 15 , 2014
Author: Tyler Hall

If you’ve ever tried to negotiate something – a corporate merger, a commercial conflict, a new salary or even a family dispute – you’ll know there’s an art to resolution and an art to influencing an outcome that satisfies both sides. The truth is, no one’s born a brilliant negotiator. Right? We all learn to negotiate as we grow and we all engage in negotiation training and education to try and make ourselves better mediators and better “solution influencers.” In one of our recent training sessions, one of the participants asked a great question –Who are the best negotiators in the business? Who should we listen to and learn from?

Published: Mar 13 , 2014
Author: David Bannister

This holiday, one of the books I read was ‘A Street Cat named Bob’. It’s an uplifting and sometimes challenging book about a recovering drug addict – James Bowen, the author, and his cat, Bob whom he finds in the lobby of his building and whom he helps to recover from neglect and befriends. Having Bob gives James a reason for overcoming his heroin habit and he manages to get a job selling the ‘Big Issue’ in London...

Published: Jan 16 , 2014
Author: Stephen White

There are interminable lists of top negotiating dos and don’ts available on the internet, in books, and on training courses. They mainly contain pieces of sensible, if obvious advice about how negotiators should conduct themselves. You may have read some of these lists, and you may even have been moved to try some of the tips. You certainly don’t need to see another one...

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Often, I’d Prefer Not to Negotiate

Often, I’d prefer not to negotiate... this may seem a strange choice for a blog title written by a negotiation consultant who works for a negotiation training and advisory company. So why then would I suggest that negotiation isn’t always the answer? Not everything is a negotiation! As a professional negotiator, I do of course practice what we preach at Scotwork – good negotiation preparation, asking questions, listening to the other party and understanding what is of value to them, looking for areas of flexibility, etc... All very important skills. However another important skill for any negotiator is the ability to recognise when to negotiate and when there may be a more suitable alternative to conflict.

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