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Published: Dec 12 , 2013
Author: Alan Smith

Today’s friend is tomorrow’s foe in this dynamic and complex world. Barely a day goes by without mergers, acquisitions, take-overs (hostile or not) or promotions, that take the guy you were managing and makes him your boss. How do we best manage our relationships to get the most out of them in this constant flux?

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To Persuade or Negotiate? That is the Question!

So often we are asked – what is the difference between persuasion and negotiation? We observe negotiations, discussions, and arguments with two types of dialogue - persuasive dialogue and negotiating dialogue. Persuasive dialogue is telling, selling, influencing and arguing to win. Negotiating dialogue is trying to discover the positions, constraints and priorities of the other party and also disclosing your own. We are trying to gain understanding in order to then trade on issues. So should I persuade or negotiate?...

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