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Published: Aug 08 , 2013
Author: Robin Copland

Moscow's Sheremetyevo airport has, for the past month, played host to a pawn in the international diplomacy game, one Edward Snowden. Mr Snowden is a "whistle-blower" who, depending on your point of view, has courageously defended the rights of downtrodden untermensch the world over, or on the other hand has committed a treasonous offence so heinous as to be punishable by a lengthy spell behind bars - a spell so long that all kinds of keys may just as well be thrown down various drains.

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Either Or Proposals to Increase Pricing

We are always thrilled to hear when clients tell us about how they have used specific things they learned from us. One of my clients called last week to say she was getting some success around raising prices. One of the big challenges with raising pricing is that nobody involved likes it. The customer resists, the salesperson is reluctant, and, possibly, everyone resents it. So, after explaining why a price rise was necessary given her marketplace, she gave the client a choice – an ‘Either / Or proposal’...

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