REAL-WORLD INSIGHTS

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Published: Sep 24 , 2014
Author: Simon Letchford

Telling lies in a commercial negotiation is not only dangerous, it’s simply not necessary. But you don’t need me to tell you that – if you’ve ever discovered a lie from the other side, you’ll know how it tends to undermine your faith in everything else they have ever have told you.

Published: Aug 08 , 2013
Author: Robin Copland

Moscow's Sheremetyevo airport has, for the past month, played host to a pawn in the international diplomacy game, one Edward Snowden. Mr Snowden is a "whistle-blower" who, depending on your point of view, has courageously defended the rights of downtrodden untermensch the world over, or on the other hand has committed a treasonous offence so heinous as to be punishable by a lengthy spell behind bars - a spell so long that all kinds of keys may just as well be thrown down various drains.

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How much will this cost me?

It is not often that people recognise that questions such as ‘how much will this cost me’ are in fact an opportunity to negotiate. To my delight however, a client called me yesterday to tell me they did just that.

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