REAL-WORLD INSIGHTS

Get the latest views and opinion from some of the most experienced negotiation specialists.

SIGN UP TO OUR BLOG

We value your privacy. For more information please refer to our Privacy Policy.

Published: Jan 09 , 2017
Author: Tyler Hall

The goal of the FBI hostage negotiator is to, “work with the person in crisis towards a peaceful solution that previously seemed impossible.” The FBI developed a 5 step model called the “Behavioural Change Stairway”. It is the basis applied to heavily armed hostage and high stake negotiation situations, but can also be applied to any conflict faced.

Published: Sep 28 , 2016
Author: Tyler Hall

FBI Hostage Negotiation Techniques You Can Use to Achieve Better Outcomes. The goal of the FBI hostage negotiator is to, “work with the person in crisis towards a peaceful solution that previously seemed impossible.”

Latest Blog:

To Persuade or Negotiate? That is the Question!

So often we are asked – what is the difference between persuasion and negotiation? We observe negotiations, discussions, and arguments with two types of dialogue - persuasive dialogue and negotiating dialogue. Persuasive dialogue is telling, selling, influencing and arguing to win. Negotiating dialogue is trying to discover the positions, constraints and priorities of the other party and also disclosing your own. We are trying to gain understanding in order to then trade on issues. So should I persuade or negotiate?...

Latest Tweet:

Scotwork Negotiation Australia
Level 17 / Suite 2, 25 Bligh Street
Sydney
2000
Australia
02 9211 3999
info.au@scotwork.com
Follow us
Scotwork CPD 2020
award 1.jpg
award 2.jpg