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Published: Jan 09 , 2015
Author: Alan Smith

I love Christmas, but I hate paying for it. Sadly as a father of 5, Christmas, whilst being a wonderful time is also a very expensive one. I am sure like everyone else I also get excited in the run up to the event and am seduced by those people in marketing (God bless them) to spend more than I want to on things no-one needs, to impress them and convince them that under this crusty exterior I am a nice bloke after all...

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To Persuade or Negotiate? That is the Question!

So often we are asked – what is the difference between persuasion and negotiation? We observe negotiations, discussions, and arguments with two types of dialogue - persuasive dialogue and negotiating dialogue. Persuasive dialogue is telling, selling, influencing and arguing to win. Negotiating dialogue is trying to discover the positions, constraints and priorities of the other party and also disclosing your own. We are trying to gain understanding in order to then trade on issues. So should I persuade or negotiate?...

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