Get the latest views and opinion from some of the most experienced negotiation specialists.
Published: Apr 18 , 2016
Author: Frances Pirera
The customer is always right, right? The overwhelming temptation to appease your customer is something we can easily find ourselves unwittingly falling into. But we need to ask ourselves, what the cost is; firstly to our personal brand, and secondly, the commercial cost to our business.
Published: Jun 17 , 2014
Author: Alan Smith
Researchers into fatalities caused by storms have made an interesting and rather odd finding...
Published: Oct 17 , 2013
Author: Stephen White
The Oxford English Dictionary defines charm as ‘the power or quality of delighting, attracting, or fascinating others’. It is a word which has been much used recently about the newly elected Iranian President Hassan Rouhani, in particular in connection with the speech he made to the United Nations General Assembly on September 24th. It is difficult to know how much the world’s perception of his charm is actually a reflection on the lack of this same quality in his predecessor Mahmoud Ahmadinejad...