REAL-WORLD INSIGHTS

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Published: Sep 28 , 2015
Author: Jared Bamford

We have all witnessed professional sports people choke under pressure, however it doesn’t always happen on the world stage or in the sporting arena. It happens anywhere the stakes are high and we don’t want to fail… this includes during negotiations. A recent study looked at what our brains do when we choke. The study involved 26 adults playing a video game while lying in a MRI scanner. They were told that they could win or lose money on each game. To up the ante, were told that they could win or lose it all on one random game.

Published: Mar 03 , 2015
Author: Keith Stacey

I was planning a visit to my daughter overseas in two months. With half a million frequent flyer points earned over the years I decided to use them to pay for the air travel. I thought this would be a relatively simple process as I was travelling in non-peak season and have flexibility on dates and stopovers. Silly me...

Published: Nov 07 , 2013
Author: Alan Smith

Remember, remember… In many aspects of life one of the most important aspects is, wait for it, timing. A good gag, the perfect time to hit a volley, the lightest of soufflés, all require a mixture of patience, confidence and skill to get the best reaction from your audience, competitor or diners...

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To Persuade or Negotiate? That is the Question!

So often we are asked – what is the difference between persuasion and negotiation? We observe negotiations, discussions, and arguments with two types of dialogue - persuasive dialogue and negotiating dialogue. Persuasive dialogue is telling, selling, influencing and arguing to win. Negotiating dialogue is trying to discover the positions, constraints and priorities of the other party and also disclosing your own. We are trying to gain understanding in order to then trade on issues. So should I persuade or negotiate?...

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