REAL-WORLD INSIGHTS

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Published: Jan 09 , 2017
Author: Tyler Hall

I was recently running a number of breakfast masterclasses around Australia called “The Negotiating Games”. At the Adelaide session, as I was greeting arriving guests, I noticed coming up the hall a woman with a guide dog. Immediately my mind started racing. I was thinking; “how are we going to effectively communicate this session to someone who may be blind or visually impaired?”.

Published: Nov 10 , 2014
Author: Scotwork New Zealand

David and Goliath has always been the traditional underdog story. The little shepherd boy slays the mighty warrior. The story has inspired many negotiators throughout the years to "have a go" but could there be another explanation as to how David won? Should we really be feeling sorry for Goliath? What are the real lessons for negotiators here? Watch Malcolm Gladwell's TED talk and take note of the lessons below.

Published: May 02 , 2014
Author: Stephen White

During the Pistorius trial I happened to spend some time with a friend who is a judge. I asked him if over his 30 years of experience he had developed a sense of who was telling the truth, particularly important when the outcome of a court case between a plaintiff and a defendant at war depended on which version of events the judge believed because there were no witnesses. Yes, he said, you do get a feel for it; it’s not infallible but you usually know who is telling the truth...

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Bringing The Other Party to the Negotiation Table

“No issue can be negotiated unless you first have the clout to compel negotiation.” Saul Alinsky One recent Saturday morning, I was lamenting on the state of my house. The first load of laundry was already on and I was halfway through stacking the dishwasher. But Mt Washmore loomed in the background and the various abandoned toys throughout the living area, dining and lounge room were reminiscent of a ninja warrior course – requiring one to step around, weave through and jump over when traversing through the rooms. My children were oblivious to the chaos of course – relaxing blissfully under a blanket on the lounge watching TV. Not a care in the world as I grumbled through my cleaning routine...

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