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Published: May 27 , 2016
Author: Tyler Hall

Probably my most difficult negotiations are with my toddler, let’s call her Miss C. Like most kids she knows what she wants, and is specific about what she wants, and won’t relent until she gets it. These attributes alone make her a formidable negotiating opponent.

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I’m not sure if he had ever had a tour of the factory before, but one of the sales guys decided to tag along with us as his colleague (my client) showed me around the factory. The production manager was clearly passionate and really went into a fair bit of detail beyond what the different machines were… he began to explain how the production line operates and whilst doing so, flagged some of the key impediments to being productive… such as needing to change colours between runs. To my absolute delight, the sales guy became incredibly curious...

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