THE REAL-DEAL
NEGOTIATION EXPERTS

Scotwork’s live, interactive negotiation courses make a real difference to people and businesses. In just a few hours we share lifetimes of experience and technique to sharpen commercial acumen, up-skill and empower. We help to boost profits, strengthen relationships and commercialise business culture.

FOUNDED ON REAL INSIGHTS

It all started in 1975 with a mission to understand the mechanics of negotiation. Months of ground-breaking observational research revealed processes common to every negotiation. We identified techniques that brought success time after time. From this we devised a unique coaching framework to pass on our insights to others. The Scotwork negotiation course was born.

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Making A Real Impact Worldwide

We have coached over 200,000 senior managers in 24 languages. We have grown into the world’s number one independent negotiation consultancy, operating in 38 countries. We work with organisations large and small across all sectors. And after 40 years we are still the real deal, giving people powerful skills that transform their lives, and handing businesses more successful futures.

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Latest Blog:

Dealing With A Complaint

While browsing the news recently, an article about a disgruntled airline passenger caught my attention-mainly for its quirky headline. But I kept reading as I noticed that some aspects in the process of dealing with the upset customer could have been avoided, instead of leading to worldwide headlines of, “Woman says she flushed an ‘emotional support hamster’ down the toilet on advice from Spirit Airlines”. The airline denied this advice was ever given.

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Scotwork Australia
210/410 Elizabeth Street
Surry Hills
2010
Australia
02 9211 3999
info.au@scotwork.com
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