• Defining negotiation

  • Defining negotiation

  • Defining negotiation

  • Defining negotiation

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  • Latest Blog Posts

  • Trading Opinions vs Arguing

    The Hellenic government has been struggling over the last 6 months to finalize an austerity package demanded by its 3 creditors (i.e. the IMF, the ECB and the European Commission – know as the “troika”). The package’s aim is to ensure that the deficit will be checked and that public spending will be reduced to sustainable levels. These measures are never popular as they usually entail steep salary and pension cuts, reductions in social benefits, decrease in the quality of health and education etc. None the less, this package, worth 11.5 bn € (a very heavy figure given the scale of the Hellenic economy), was a sine qua non for the release by the creditors of the next installment of funds to the government in Athens. So the pressure was on to wrap this up as soon as possible...

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  • Grievance Handling

    I used to get frustrated or angry when something or someone would unintentionally disrupt my life: things like poor customer service, engaging with a company which does not deliver as it promises, or even a friend who lets me down. Now, I see all of these disruptions as an opportunity to negotiate...

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Celebrating 40 years

  • Scotwork is the world authority on negotiation skills development. Since 1975 we have led the field with our ground-breaking methods, helping transform the performance of over 200,000 executives, from novices to veterans. From humble beginnings in the UK, Scotwork now operates in 35 countries in 22 languages different languages. The courses we offer are the culmination of 40 years of helping people to resolve the conflicts inherent in business life.

  • "Fun and safe method of training to highlight areas for improvement, for me has been really useful"Jim Davies - Category Procurement Manager, Cadbury Read full testimonial
  • "Cannot be faulted, invaluable!" Robert Terrone - National Business Manager, Reckitt BenckiserRead full testimonial
  • "Highly useful & immediately recommendable"Phuong Nguyen - Internet Marketing Manager, eBayRead full testimonial
  • "One of the lessons learnt helped me when faced with a AK 47 Serbian Militia man at a roadblock during the Bosnian Conflict"Michael Kelly, DebenhamsRead full testimonial
  • "The structure and content of the different steps that make up the process - also pushing yourself in areas that you had no experience before was very rewarding"Colm Ahern - Technical Services Manager, LVMHRead full testimonial
  • "Outstanding"Lorna Raine - Chief Financial Officer, Yum! Restaurants InternationalRead full testimonial