“An interesting and very useful course which provided me with invaluable skills and knowledge which will be very useful in work and life going forward."
“An essential course for every professional. Excellent development opportunity, really well structured with some great insights and key learning points for future growth."
“With Essentials I was able to give all my receptionists and customer-facing staff the skills they needed to manage customer issues in the most professional way.”
“The refresher workshop gave me the opportunity re-apply the skills and processes in a practical environment, ensuring that my capabilities were further embedded so that I can continue to succeed in negotiating high-value contracts and deals.”
“All my negotiators had done the Advancing Negotiation Skills course, but I also wanted to get my trainers to the next stage and become more proficient negotiation coaches."
