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Sometimes You Just Need to Ask

So often we work ourselves up into a sweat over how somebody might react to our proposal, sometimes our fear is founded, but often it isn’t and our fear only gets in the way of making good decisions. A friend recently shared with me that his company had undercharged a customer by $4,000 and, once the error was discovered, there was a discussion around how the client may react if his company tried to charge them the balance now...

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