Over the last 12 months we have endured unprecedented disruption: updates to banking regulation as a result of the Royal Commission into Misconduct, digital transformation and pressures relating to cybersecurity and data privacy, climate change made real by the 2019/2020 bush fires season, the resurgence of Putin’s Russia as a dominant player in the Middle East, and now the sweeping and apparently unstoppable force of the coronavirus and the COVID-19 illness it causes.

This sequence of so many catastrophic events has taken us beyond the usual cycle of uncertainty and into a new age of hyperuncertainty, a frozen state of mind that prevents or hinders normative behaviour. How then should negotiators deal with this new and threatening status quo?

This eBook analyses the issue of negotiating uncertainty and offers some ideas for best practice.


Sign up for a Scotwork open negotiation course and become a stronger deal-maker. Join our expert negotiation skills tutors and a mix of participants from diverse backgrounds. Get a taste of real-world negotiation in live, interactive workshops. Check out the dates for our next open negotiation skills course.

Course Start date End Date Location Sign up
ANS 15/06/2020 19/06/2020 ONLINE
ANS 22/06/2020 26/06/2020 ONLINE
ANS 7/07/2020 9/07/2020 SYDNEY
ANS 13/07/2020 17/07/2020 ONLINE
ANS 21/07/2020 23/07/2020 MELBOURNE
ANS 3/08/2020 7/08/2020 ONLINE
Negotiation Preparation Tips

Debbie Spurgeon - Senior Consultant at Scotwork

Latest Blog:

The Ultimate Game Theory Strategy

‘The Prisoners’ Dilemma’ is a popular game theory example involving a two-person game of strategic interaction. One version is as follows. Two prisoners are accused of a crime. If one confesses and the other does not, the one who confesses will be released immediately and the other will spend 20 years in prison. If neither confesses, each will be held for only a few months. If both confess, they each spend 15 years in prison. This creates a paradox in decision analysis in which two individuals acting in their own self-interest do not produce the optimal outcome...

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