Over the last 12 months we have endured unprecedented disruption: updates to banking regulation as a result of the Royal Commission into Misconduct, digital transformation and pressures relating to cybersecurity and data privacy, climate change made real by the 2019/2020 bush fires season, the resurgence of Putin’s Russia as a dominant player in the Middle East, and now the sweeping and apparently unstoppable force of the coronavirus and the COVID-19 illness it causes.

This sequence of so many catastrophic events has taken us beyond the usual cycle of uncertainty and into a new age of hyperuncertainty, a frozen state of mind that prevents or hinders normative behaviour. How then should negotiators deal with this new and threatening status quo?

This eBook analyses the issue of negotiating uncertainty and offers some ideas for best practice.


Sign up for a Scotwork open negotiation course and become a stronger deal-maker. Join our expert negotiation skills tutors and a mix of participants from diverse backgrounds. Get a taste of real-world negotiation in live, interactive workshops. Check out the dates for our next open negotiation skills course.

Course Start date End Date Location Sign up
ANS 13/07/2021 15/07/2021 MELBOURNE
ANS 27/07/2021 29/07/2021 SYDNEY
ANS 3/08/2021 5/08/2021 BRISBANE
ANS 24/08/2021 26/08/2021 MELBOURNE
ANS 31/08/2021 2/09/2021 SYDNEY
ANS 21/09/2021 23/09/2021 PERTH
Negotiation Preparation Tips

Debbie Spurgeon - Senior Consultant at Scotwork

Latest Blog:

Offering A Fee Reduction (Without Being Asked)

I was dreading a call to my home and contents insurer to obtain a certificate of currency, but to my surprise, it didn’t go poorly at all. In fact - they ended up reimbursing me $150, despite the fact that I did not even so much as hint that the fee was of interest!...

Latest Tweet:

Scotwork Negotiation Australia
Level 17 / Suite 2, 25 Bligh Street
02 9211 3999
Follow us
Scotwork CPD 2020