Do Negotiators Tilt?
Sportsmen and women choke but apparently poker players "tilt". I came across this term in Nate Silver's excellent book the Signal and the Noise. Tilting is defined as over aggressive play brought on by a lack of perspective, or playing without discipline. A number of tilts are listed and could just as easily apply to negotiating.
Among them are:
If we can apply this to negotiating then just as players grab their throat when an opponent appears to choke a skilled negotiator can just start leaning ever so slightly when their counter-party tilts.
About the author:
Keith is a Principal Consultant with Scotwork and has over 30 years experience as a business consultant, educator and trainer. He is a regular consultant to senior executives in professional practice and his principal interests in management are strategic planning, project management, client-relationship management and conflict resolution.