How does your organisation’s negotiation capability stack-up? How do you get up to scratch? Do you have the right team, strategy and skills for agreeing your next business-critical deal? Who was the real winner in your last major negotiation? Scotwork’s senior negotiation consultants work with you to answer these and other vital questions. By sharing insights, shaping strategies and raising skill-levels we instill best-practice business-wide. And make you more competitive.


How effectively does your team or organisation negotiate? Are you below, on par with or above your industry benchmark? What are you really good at, and where do you fall short? Our online survey tells you how capable your organisation is, and where and how to maximise your negotiation performance.

NSCS gives you a comprehensive, factual and concise answer to your questions:

  • Discover the behavioural dynamics of how your people conduct a negotiation and the effect they have on outcomes.
  • How effectively does my team negotiate?
  • Are there common issues to fix?
  • Are there gaps in competency?
  • What are the priorities for skills development?
  • How do we benchmark by function, division or sector?
  • What development objectives will deliver the greatest returns from my team?

Taking the survey

50 critical negotiation behaviour and style points to:

  • Explore how effectively they prepare
  • Review how they present their own case and take account of others’ needs to achieve deals
  • Understand how the organisation empowers people to reach agreements
  • Evaluate your people’s own view of the quality of the deals they achieve and their effect on continued relationships with your customers, suppliers or staff
  • Discover the behavioural dynamics of how your people conduct a negotiation and the effect they have on outcomes

Maximising your negotiation performance
The report focuses on nine areas of negotiating and compares the results of your respondents with those of thousands of negotiators in more than a hundred businesses in 23 geographical areas around the world. It offers conclusions and recommendations to develop the team's negotiating capability. Providing critical insights before and during their skills development programmes.

What happens next?

With over 40 years’ experience of teaching negotiating, Scotwork identify areas of development focus where we believe that development would provide benefits in improved negotiating capability and outcomes for your business. Your Scotwork consultant will then focus on these development needs with you.

To find out more contact our negotiation consultants now


Some negotiations challenge even the best of your deal-makers. Our senior consultants are on standby to help you negotiate successfully. We become part of your team. We coach your negotiators one-to-one, rehearse scenarios, prepare proposals and guide you from beginning to end.

Get the winning edge

Whether you are negotiating a major contract, agreeing a global trade deal or entering into union-management dialogue, Scotwork gives your people competitive advantage. Our senior consultants apply deep commercial know-how and negotiation expertise to help you craft, practise and fine-tune your deal-making. They coach your negotiators, move hearts and minds, and transform your negotiation capability. So your business-critical deal becomes a great deal for you. To find out more, contact our negotiation consultants now.

To find out more contact our negotiation consultants now


Your negotiation is over. The dust has settled. It’s time to take stock and face reality. But did you clinch the sweetest deal possible? Did you give way too much? Were there more concessions to be won? We assess the strengths and weaknesses of how you reached your deal. So you get better results next time.

Create a negotiation-ready culture

It may be too late to change the outcome, but assessing and learning from your performance will help you succeed in your next big deal. Scotwork gives you an independent and expert perspective of what happened in the negotiating room. By retro-analysing your negotiation process and outcomes stage by stage we highlight what worked well and what didn’t. We spot missed opportunities and show you where a slight change of course could have yielded a much stronger deal for you. We pinpoint precisely how to up your game by honing your approach, technique and skills. And give your people the knowledge and confidence to get more from future deals. To find out more, contact our negotiation consultants now.

To find out more contact our negotiation consultants now

Latest Blog:

The Negotiator's Response to Unreasonable Demands

Every now and then someone will make a demand of you that you can't help but feel is unreasonable. Your first reaction will often be one of shock, and you may even ask if they are joking?! However, annoyance then usually sets in once you realise they felt it was okay to make such an outrageous request. When emotions begin to boil in these situations it is often best to step away, cool down and think about your response!...

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