As we start to consider a mass vaccination way of life and a new managed COVID normal, most organisations will… Read More →

It is surprising that I am still amazed when a client’s problem almost precisely matches one of our cases. I say surprising because they virtually always do… after 40… Read More →

Little did we know: a strange lockdown in Wuhan in early 2020 was going to have a profound impact on… Read More →

Every now and then someone will make a demand of you that you can’t help but feel is unreasonable. Your… Read More →

Why would you offer to reduce my fee… this company has a serious problem! I was dreading a call to… Read More →

“Ignorance killed the cat, curiosity was framed…”  The source of this quote is unknown, but it illustrates an important truth for… Read More →