Little did we know: a strange lockdown in Wuhan in early 2020 was going to have a profound impact on… Read More →

Every now and then someone will make a demand of you that you can’t help but feel is unreasonable. Your… Read More →

Why would you offer to reduce my fee… this company has a serious problem! I was dreading a call to… Read More →

“Ignorance killed the cat, curiosity was framed…”  The source of this quote is unknown, but it illustrates an important truth for… Read More →

Negotiation is a specialised form of communication to resolve a conflict. The means is talking to each other through using… Read More →

In commercial and personal negotiations, it doesn’t take long before an unreasonable request or demand is asked of us. A… Read More →