How do you define negotiation? Or rather – how do you define what successful negotiation looks like?  I recall a… Read More →

An interesting discussion with my uber driver led me to reflect on some of my more testing relationships. He said… Read More →

“You’re fine the way you are!” If I’ve taught you, you may have heard me say that. What I mean… Read More →

More often than not, it is clear if a negotiation will be successful or not by the quality of questions… Read More →

It doesn’t matter whether we are talking with buyers or sellers, managers or staff, nearly everyone we talk to has… Read More →

Walking past our marketing colleague’s desk, I noticed she was working on a blog with the title “The A-Z of… Read More →