When a supplier sends through a price rise, most buyers instinctively ask: “Is this justified?” Fair question. But it is… Read More →

It was only 6 years ago that we entered uncharted territory when the global trading system screeched to a halt.… Read More →

It didn’t take long for companies to raise prices after war erupted in Iran… Sometimes accepting price rises is the… Read More →

Should have accepted the compensation offer… We’ve all seen similar pictures of a tiny house dwarfed by skyscrapers on either… Read More →

You’d be hard pressed to find a single consumer who hasn’t had an experience with a product, service or brand… Read More →

As a professional negotiator, I am often asked, ‘How honest should I be in a negotiation?’   Before I provide a… Read More →