It didn’t take long for companies to raise prices after war erupted in Iran… Sometimes accepting price rises is the… Read More →

Should have accepted the compensation offer… We’ve all seen similar pictures of a tiny house dwarfed by skyscrapers on either… Read More →

You’d be hard pressed to find a single consumer who hasn’t had an experience with a product, service or brand… Read More →

As a professional negotiator, I am often asked, ‘How honest should I be in a negotiation?’   Before I provide a… Read More →

Until recently I thought bad actors referred to daytime television drama. The word is, of course, now used to describe… Read More →

Negotiating tips from tradies. Do trade studies at TAFE include behavioural economics, sink cost theory and the application of the… Read More →