If you ask me what the number one mistake is when it comes to negotiation – I would tell you… Read More →

I’ve found recently that many of my informal discussions with clients, colleagues, family and friends have had a common theme to them – cultural differences.  It… Read More →

One of the biggest deal-killing manoeuvres we see in any commercial or internal transaction is where one party feeds their… Read More →

Professor John Kay an economist, has written a fascinating book on the subject of obliquity (taking the indirect route). He first… Read More →

Regardless of our positions or industry, we all will deal with difficult people at some point or another. For some,… Read More →

It’s something most of us hear on a day to day basis (and if you’re a parent you probably hear… Read More →