[image not found] Politician-“bashing” has become all too common. I do not want to add to the volume of criticism,… Read More →

This is a valuable technique when faced with demands from the other party. It combines structuring their expectations with a… Read More →

There are a number of dilemmas we face as negotiators. In part 1, we firstly look at whether we should… Read More →

The dilemmas continue in Part 2: Do we make the first proposal or respond? Do we bluff or not? And… Read More →

I was recently running a number of breakfast masterclasses around Australia called “The Negotiating Games”.  At the Adelaide session, as… Read More →

The goal of the FBI hostage negotiator is to, “work with the person in crisis towards a peaceful solution that… Read More →