By Ben Byth | 28.09.16
FBI Negotiation Techniques Part 1 – Active Listening
FBI Hostage Negotiation Techniques You Can Use to Achieve Better Outcomes PART 1 – Active Listening The goal of the…
Read the post By Ben Byth | 28.09.16
No, No, No!
“No” has emerged as an early contender for the least popular word in the English language, as Oxford Dictionaries ran…
Read the post By Ben Byth | 09.09.16
Trading Opinions vs Arguing
The Hellenic government has been struggling over the last 6 months to finalize an austerity package demanded by its 3…
Read the post By Ben Byth | 09.09.16
Grievance Handling
I used to get frustrated or angry when something or someone would unintentionally disrupt my life: things like poor customer…
Read the post By Ben Byth | 26.08.16
Success as a Priority
Team GB flew in to Heathrow on Tuesday morning this week, clanking with their scores of medals, on flight number BA2016,…
Read the post By Ben Byth | 18.08.16
Grapple for Apple
A recent article in The Wall Street Journal headlines “Apple’s Hard-Charging Tactics Hurt TV Expansion – In search of its new big thing, possibly…
Read the post By Ben Byth | 15.08.16
Incompatible
My wife is a very reasonable woman. Or so she tells me. No, she actually is. We have been married for…
Read the post By Ben Byth | 15.08.16
Negotiating the Australian Senate
The election has come and gone leaving the nation in a state of exhaustion and confusion. It is rare when…
Read the post By Ben Byth | 29.07.16
Sushi Mania – Give Them What They Want, But On Your Terms
I was rather intrigued by a restaurant in North London, which I heard about recently. Mostly because some friends of mine,…
Read the post By Ben Byth | 22.07.16
Performance and Salary Review from the Employer’s Side
Given that we are all aware of the strong links between employee engagement and productivity, it should be no surprise…
Read the post By Ben Byth | 22.07.16
Performance and Salary Review from the Employee’s Side
Around this time of year, one of the most common questions I get asked as a negotiation specialist is ‘how…
Read the post By Ben Byth | 01.07.16
As Smart as Mr Bean
‘So what are you doing about Brexit’ demanded my 90-year-old Mum. ‘Why should I be doing anything about it?’ I asked.…
Read the post