By Ben Byth | 14.03.13

Dutch Courage at the UN

Nervous negotiators may often be tempted to partake in a drop of “Dutch Courage” before entering what they anticipate will…

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By Ben Byth | 14.03.13

If you have a complaint, don’t wait

I recently stayed at a national hotel chain that I use regularly. On the third night of my stay, I…

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By Ben Byth | 07.03.13

The Critical Mass

Shortly after taking office for his second term, President Obama announced that he would visit the Middle East to kick-start…

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By Ben Byth | 28.02.13

We Don’t Know Where to Start

The British Prime Minister David Cameron said that the talks with John Kerry, the new US Secretary of State, would…

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By Ben Byth | 21.02.13

I’m Not Telling

Imagine you are very late home. And I mean late. You creep up the stairs at 3 am, placing your…

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By Ben Byth | 14.02.13

What’s the Beef?

Perhaps a better question might be, where’s the beef? The continuing furore about what actually is in our food took…

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By Ben Byth | 31.01.13

Negotiating With Bullies

When facing a bully in negotiation, should you behave the same way? Each of us has encountered this type of…

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By Ben Byth | 24.01.13

Triple F

Following the Christmas break, you could be forgiven for thinking this stands for Fat, Flatulent and Fund-less. It is however…

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By Ben Byth | 17.01.13

Practice Makes Almost Perfect

Practice pays off. Rory McIlroy’s ride to immortality publicly entered a new phase this week with the official announcement of…

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By Ben Byth | 10.01.13

The Right Price

The most frequent request asked of Scotwork consultants is ‘Teach me how to know I have paid the right price’. …

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By Ben Byth | 03.01.13

I’ll Tell My Brother

When I was younger, so much younger than today – I would occasionally find myself in situations which I really…

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By Ben Byth | 27.12.12

A Guide for the New Year

Insensitive people have the reputation for being confrontational, in their negotiations as with everything else. They don’t come more insensitive…

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