
By Ben Byth | 17.10.13
Charm Offensive
The Oxford English Dictionary defines charm as ‘the power or quality of delighting, attracting, or fascinating others’. It is a…
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By Ben Byth | 10.10.13
Are You Losing Enough Business?
Before working with a powerful FMCG company in Europe I asked of the thousands of points of sale they have…
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By Ben Byth | 04.10.13
Dumb and Dumber
This week’s government shutdown makes both sides of politics look dreadful. A poll this week had Congress less popular than…
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By Ben Byth | 26.09.13
Tread Softly
Damian McBride, former spic doctor for Gordon Brown (former Labour party leader and British Prime Minister), has revealed how he…
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By Ben Byth | 12.09.13
Do Negotiators Tilt?
Sportsmen and women choke but apparently poker players “tilt”. I came across this term in Nate Silver’s excellent book the…
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By Ben Byth | 09.09.13
Negotiating Bedtime and Taking Out the Trash
I’ve always found it fascinating how many people who attend our negotiating skills training talk about how the techniques that…
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By Ben Byth | 29.08.13
If You Feel the Need to Say You “Are”… You “Are Not”
When we ask people to define negotiation on the Scotwork pre-course paperwork, purchasing people very often refer to “finding a…
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By Ben Byth | 22.08.13
All At Sea
It is said that the two happiest times in a sailor’s life are the day they buy a boat and…
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By Ben Byth | 15.08.13
The Curse of Knowledge
I want you to try a little experiment. Think of a simple tune. Something like Happy Birthday to You. (The…
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By Ben Byth | 08.08.13
Whistle For It!
Moscow’s Sheremetyevo airport has, for the past month, played host to a pawn in the international diplomacy game, one Edward…
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By Ben Byth | 01.08.13
Tragedy
Do the Middle East negotiators have the skills to succeed? As talks begin in Washington between Israeli and Palestinian representatives…
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By Ben Byth | 25.07.13
Do Negotiators Have A Personality?
‘Of course!’ I hear you say, ‘lover of Mozart, GSOH, NS and follower of Yorkshire County cricket!’ That’s not what…
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