By Ben Byth | 17.10.13

Charm Offensive

The Oxford English Dictionary defines charm as ‘the power or quality of delighting, attracting, or fascinating others’.  It is a…

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By Ben Byth | 10.10.13

Are You Losing Enough Business?

Before working with a powerful FMCG company in Europe I asked of the thousands of points of sale they have…

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By Ben Byth | 04.10.13

Dumb and Dumber

This week’s government shutdown makes both sides of politics look dreadful. A poll this week had Congress less popular than…

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By Ben Byth | 26.09.13

Tread Softly

Damian McBride, former spic doctor for Gordon Brown (former Labour party leader and British Prime Minister), has revealed how he…

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By Ben Byth | 12.09.13

Do Negotiators Tilt?

Sportsmen and women choke but apparently poker players “tilt”. I came across this term in Nate Silver’s excellent book the…

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By Ben Byth | 09.09.13

Negotiating Bedtime and Taking Out the Trash

I’ve always found it fascinating how many people who attend our negotiating skills training talk about how the techniques that…

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By Ben Byth | 29.08.13

If You Feel the Need to Say You “Are”… You “Are Not”

When we ask people to define negotiation on the Scotwork pre-course paperwork, purchasing people very often refer to “finding a…

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By Ben Byth | 22.08.13

All At Sea

It is said that the two happiest times in a sailor’s life are the day they buy a boat and…

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By Ben Byth | 15.08.13

The Curse of Knowledge

I want you to try a little experiment. Think of a simple tune. Something like Happy Birthday to You. (The…

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By Ben Byth | 08.08.13

Whistle For It!

Moscow’s Sheremetyevo airport has, for the past month, played host to a pawn in the international diplomacy game, one Edward…

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By Ben Byth | 01.08.13

Tragedy

Do the Middle East negotiators have the skills to succeed? As talks begin in Washington between Israeli and Palestinian representatives…

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By Ben Byth | 25.07.13

Do Negotiators Have A Personality?

‘Of course!’ I hear you say, ‘lover of Mozart, GSOH, NS and follower of Yorkshire County cricket!’  That’s not what…

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