By Ben Byth | 06.12.18
Influence, Persuasion and Negotiation
“You’re fine the way you are!” If I’ve taught you, you may have heard me say that. What I mean…
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By Ben Byth | 04.12.18
Good Questions
More often than not, it is clear if a negotiation will be successful or not by the quality of questions…
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By Ben Byth | 22.11.18
Relationships in Negotiating
It doesn’t matter whether we are talking with buyers or sellers, managers or staff, nearly everyone we talk to has…
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By Ben Byth | 15.11.18
Goodwill is a Bottomless Pit
Walking past our marketing colleague’s desk, I noticed she was working on a blog with the title “The A-Z of…
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By Ben Byth | 25.10.18
Do You Know What’s Important to the Other Party?
Sometimes we find brilliant examples of good negotiation behaviour in the most unexpected places. A recent article in an online magazine aimed…
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By Ben Byth | 18.10.18
No One Likes Being Told What To Do
Who likes to be told what to do? As anyone with children will tell you, sometimes even the smallest non-contentious (or…
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By Ben Byth | 20.09.18
Closing Concessions
Dying throws Be wary of what is lost or gained in the dying throws of a negotiation. We might be…
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By Ben Byth | 30.08.18
Either Or Proposals to Increase Pricing
We are always thrilled to hear when clients tell us about how they have used specific things they learned from…
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By Ben Byth | 23.08.18
4 Tips for Negotiating with Donald Trump
Most of us likely won’t have an opportunity to negotiate with Donald Trump, but what an experience that would be! Some…
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By Ben Byth | 26.07.18
Negotiating Lessons from the Banking Royal Commission
The Australian Banking Royal Commission has been quite embarrassing with cover-ups, poor conduct and unethical treatment of customers. But it…
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By Ben Byth | 28.06.18
Is Your Negotiation Strategy Stopping You From Achieving Your Objective?
Earlier this year I took up orienteering in the pursuit of increasing my fitness whilst getting out and about in…
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By Ben Byth | 17.05.18
How much will this cost me?
It is not often that people recognise that questions such as ‘how much will this cost me’ are in fact…
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