By Ben Byth | 10.05.18
A Valuable Lesson on Summarising During Negotiation
A client recently decided to engage a digital marketing firm to conduct online marketing for their small restaurant. Business had steadily grown, and they had expanded from what…
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By Ben Byth | 03.05.18
Deal Making in a Culturally Diverse World: Negotiating in the Japanese Market
With a population of more than 127 million people, Japan is currently ranked as the third largest global economy and according to the Department of Foreign…
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By Ben Byth | 19.04.18
6 Negotiation lessons from Harvey Specter of ‘Suits’
As I am greatly anticipating the next season of Suits, which is commencing shortly, I recently enjoyed putting together some of Harvey Specter’s memorable quotes, along with…
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By Ben Byth | 05.04.18
Beware the Irritant
We were fortunate enough to see this done exceptionally well the other day: A buyer introduced to the negotiation a…
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By Ben Byth | 22.03.18
Faceless Companies
I couldn’t believe it! Not again! Yet another rescheduled flight! More sales meetings cancelled! My frustration with the airline went…
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By Ben Byth | 15.03.18
Don’t Lose a Good Deal in Pursuit of a Great Deal
Most of us are aware of the recent news about KFC, UK, where they had to temporarily close down two…
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By Ben Byth | 08.03.18
Deal-Making in a Culturally Diverse World: Negotiating in the Chinese Market
“As the world is getting smaller, it becomes more and more important that we learn each other’s dance moves, that…
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By Ben Byth | 01.03.18
Preventing Misunderstandings in Negotiation
“But I thought we had agreed on that!” “No, we discussed it but it was my understanding that we hadn’t…
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By Ben Byth | 22.02.18
Dealing With A Complaint
While browsing the news recently, an article about a disgruntled airline passenger caught my attention-mainly for its quirky headline. But…
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By Ben Byth | 15.02.18
The Top 7 Characteristics of Good Negotiators
What do you think defines a good negotiator? I will hazard a guess and say that there will be multiple, varied responses to this…
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By Ben Byth | 08.02.18
When You Can’t Negotiate Face to Face: Essential Tips for Negotiating on the Phone
I often get questions regarding negotiating on the phone. Is it different from negotiating in person? Is there a different…
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By Ben Byth | 01.02.18
When Emotion Obstructs Negotiation
Not too long ago I read a rather outrageous article in The Daily Telegraph about a Sydney woman who was appearing in…
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